Terms of service

general

These Terms and Conditions ("Terms") govern your use of the Inside Job website located at insidejobco.com ("Website") and your purchase of any products from Inside Job (ABN: 46 694 320 217) ("we", "us", "our"). By accessing our Website or placing an order, you agree to be bound by these Terms. Please read them carefully before making a purchase or using our services. If you do not agree to these terms, you must refrain from using our website. If you are uncertain about any of the terms, please contact us before the completion of any purchase. 

We reserve the right to update these Terms at any time. Changes take effect immediately upon publication to the Website. Continued use of the Website after changes constitutes your acceptance. The website is intended for use by individuals aged 18 years or older. By using the website, you confirm that you meet this requirement. 

products

All products available on our website are for personal use only and may not be resold or used for commercial purposes. 

You agree to use the products only for their intended purpose and strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions.

The Regular Thing is a food-grade fibre supplement. It is not a therapeutic good and is not intended to diagnose, treat, cure, or prevent any disease or health condition. Product descriptions and claims on our Website comply with applicable Australian food labelling standards (FSANZ).

Product descriptions, images, and pricing are provided for informational purposes. We make every effort to display product images and descriptions accurately, however we cannot guarantee that all information is error-free. Slight variations in colour, texture, or appearance may occur between batches. 

Inside Job reserves the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order). In the event a product is unavailable, we will notify you and provide a full refund for the unavailable item. 

Except where prohibited by law, Inside Job may limit the number of products available for purchase by any one customer. 

orders & pricing

All prices are displayed in Australian dollars (AUD) and include GST where applicable. Prices are subject to change without notice prior to your order being confirmed.

An order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or unavailability of stock. You will be notified and refunded promptly if your order is cancelled by us.

We may conduct pre-authorisations on your payment method to ensure sufficient funds are available. Inside Job is under no obligation to ship any goods ordered until payment for those goods has been received.

shipping & delivery

We ship within Australia only. Estimated delivery times are provided at checkout and are indicative only - we are not liable for delays or loss caused by Australia Post or other carriers. 

Free Regular shipping is available for orders over $75 AUD. 

Once your order is dispatched, you will receive a tracking number to monitor its progress. 

If your order has not arrived within 10 business days of your dispatch notification, please contact us at hello@insidejobco.com.

australian consumer law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms limits or excludes any right or remedy you have under the ACL.

limitation of liability

To the maximum extent permitted by law, our total liability to you for any claim arising from your use of our Website or purchase of our products is limited to the replacement of faulty products or a refund of purchase price. 

We are not liable for any indirect, incidental, consequential, or punitive damages, including loss of profit or data, arising from your use of our products or Website.

health disclaimer

The Regular Thing is a food supplement intended to support general digestive health. It is not a substitute for professional medical advice, diagnosis, or treatment. If you have a medical condition, are pregnant or breastfeeding, or are taking medication, consult your healthcare provider before use. Discontinue use and seek medical advice if you experience any adverse reaction.

intellectual property

All content on the Inside Job Website - including text, images, logos, graphics and other brand assets - is owned by or licensed to Inside Job and is protected under Australian copyright law. You may not reproduce, distribute, or use our content without prior written permission.

governing law

These Terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

contact

Questions about these Terms: hello@insidejobco.com

Postal address: Inside Job, PO Box 550, Bondi Junction NSW 1355, Australia